TicketSync connects your ticketing platform to ActiveCampaign in real time. Every ticket purchase and barcode scan automatically creates a Custom Object record — no manual imports, no delays.
Three steps. No development required. Your ticketing data flows into ActiveCampaign automatically from day one.
Link ROLLER, Convious, or ACME Ticketing from your TicketSync dashboard in one step. Credentials are stored securely and polling starts automatically.
One click deploys the TicketSync Data Custom Object schema — 15 structured fields — directly into your ActiveCampaign account. No technical setup required.
Every purchase and gate scan flows into ActiveCampaign in real time. Use the data to trigger loyalty programs, win-back campaigns, and personalized post-visit sequences.
Every visit creates one immutable Custom Object record in ActiveCampaign. Each record contains 15 structured fields your automations can act on immediately.
Count of distinct calendar days this contact has visited. Trigger loyalty rewards after visit 5, 10, or 25 — automatically.
Loyalty programsPurchased but not yet scanned? Send a same-day reminder. Checked-In? Trigger a welcome message the moment they walk through the gate.
Real-time triggersAutomatically calculated recency field. Build segments like "hasn't visited in 90+ days" and fire win-back campaigns before the season ends.
Win-back campaignsAdult, Child, Senior, VIP, or custom. Segment your audience by who they are — and send the right message to every group.
Audience segmentationRevenue allocated per ticket, not per order. Prevents data inflation in AC reporting and gives accurate per-contact revenue attribution.
Revenue reportingKnow exactly which attraction, zone, or entry point each guest visited. Segment by experience and personalize follow-ups by what they actually saw.
Experience segmentationTotal order value linked to this contact. Identify your highest-value guests and build VIP tiers based on cumulative spend over time.
VIP segmentationNumber of tickets in each booking. Identify family groups, school trips, and corporate outings — and send the right message to each group type.
Group marketingThe date the ticket is valid for. Trigger pre-visit sequences days in advance — weather alerts, practical tips, upsell offers — before they even arrive.
Pre-visit automationExact timestamp of each gate entry. Understand peak hours, identify early vs late visitors, and time post-visit follow-up messages perfectly.
Timing insightsHow many days since this contact last bought tickets. Pair with Days Since Last Visit to identify guests who browse but haven't rebooked.
Re-engagementWhen the booking was made. Distinguish advance planners from last-minute buyers, and tailor your pre-visit marketing window for each behaviour type.
Booking behaviourEvery data point TicketSync sends to ActiveCampaign is immediately usable as a trigger, filter, or segment condition — no manual exports, no delays.
Automations
Segments
All segments update automatically in real time as TicketSync syncs new data from your ticketing platform.
TicketSync supports ROLLER, Convious, and ACME Ticketing out of the box. More platforms coming soon.
ROLLER pushes booking and redemption events directly to TicketSync via webhook. New purchases appear in ActiveCampaign within seconds. Gate scans update Custom Object records the moment a ticket is validated.
TicketSync authenticates with Convious via OAuth2 and polls for new orders and redemptions every 5 minutes. Purchases and scans sync continuously without any manual action from your team.
TicketSync discovers new events and orders from ACME Ticketing automatically. Ticket purchases and gate scan check-ins are detected and synced to ActiveCampaign within minutes of occurrence.
Choose the plan that matches your venue's total guest database. All plans include every platform connector and all 15 data fields.
All plans include a 14-day free trial — up to 500 synced contacts. No credit card required.
Bundle your ActiveCampaign subscription with TicketSync and save. We work directly with ActiveCampaign to offer combined pricing for venues that need both platforms. Contact us for a custom package.
TicketSync is a SaaS middleware that connects attraction ticketing platforms — ROLLER, Convious, and ACME Ticketing — to ActiveCampaign's Custom Objects API. Every ticket purchase and barcode scan automatically creates a structured record in ActiveCampaign, enabling automations and segmentation based on real visit behaviour.
TicketSync currently supports ROLLER (real-time webhooks), Convious (OAuth2 polling every 5 minutes), and ACME Ticketing (event-based polling). Additional platforms are on the roadmap.
TicketSync syncs 15 data points per visit: total visits, visit status, scan time, gate name, ticket category, ticket type, split revenue, total spend, party size, planned visit date, purchase time, days since previous visit, days since previous purchase, and more. Each barcode gets its own immutable Custom Object record — historical data is never overwritten.
Yes. TicketSync is hosted entirely in Europe — backend on Railway (Paris, France) and database on MongoDB Atlas (West Europe). All data is processed within the EU. The platform includes built-in GDPR tools: right-to-erasure, configurable data retention, and audit logging.
Most venues are fully connected in under 30 minutes. Connect your ActiveCampaign account, deploy the Custom Object schema with one click, then add your ticketing platform credentials. TicketSync handles everything else automatically — no developer needed.
No. TicketSync uses cumulative contact counting, not monthly limits. Whether you add 500 contacts in January or 15,000 in July, they all count toward the same total — spread across your entire time with TicketSync. A busy summer season will never push you over a tier limit on its own. Contact counts also carry over if you pause your subscription and resubscribe the following season.
Join forward-thinking venues already using TicketSync to power their ActiveCampaign automations.
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